You have a voice in your health care; Speak UP!



Patients and their families are essential partners in improving the overall quality and safety of their health care (Centers for Medicare & Medicaid Services, 2015). Improving the safety of care has become a national focus as well as remaining a priority at Memorial Hospital of Sweetwater County.

Memorial Hospital of Sweetwater County (MHSC) is accredited by The Joint Commission (TJC) and has been held to accreditation standards since 1979 when the hospital first received the gold seal of approval. MHSC, along with The Joint Commission and Centers for Medicare & Medicaid Services (CMS), encourage patients seeking care to Speak UP! and take an active role in improving the safety of care. Speak UP! and become involved as a an active participant of your own health care team.

If seeking treatment at Memorial Hospital of Sweetwater County, remember, you are at the center of your care.

Speak up if you have questions or concerns. If you still don’t understand, ask again. It’s your body and you have a right to know.

Pay attention to the care you get. Always make sure you’re getting the right treatments and medicines by the right health care professionals. Don’t assume anything.

Educate yourself about your illness. Learn about the medical tests you get, and your treatment plan.

Ask a trusted family member or friend to be your advocate (advisor or supporter).

Know what medicines you take and why you take them. Medicine errors are the most common health care mistakes.

Use a hospital, clinic, surgery center, or other type of health care organization that has been carefully checked out. For example, The Joint Commission visits hospitals to see if they are meeting The Joint Commission’s quality standards.

Participate in all decisions about your treatment. You are the center of the health care team.

                                                                                                                                                                                                                        
(The Joint Commission, 2015)        




We care about YOU!

 

Additional information on how to take an active role in improving the safety of care by being at the CENTER of your care:

Patient and Family Engagement: Resources and Checklists to Help Improve Your Safety

The Joint Commission: Brochures on Speak Up (English and Spanish)

The Joint Commission: Videos (English and Spanish)









Resources

Centers for Medicare & Medicaid Services [CMS]. (2015). About the partnership for patients. Retrieved from http://partnershipforpatients.cms.gov/about-the-partnership/aboutthepartnershipforpatients.html

The Joint Commission [TJC]. (2015). Facts about speak up initiatives. Retrieved from http://www.jointcommission.org/facts_about_speak_up_initiatives/